While Hilsden Digital is a small business, we will still commit to protecting user data as user trust in our services and ability to keep their data safe when using our website is paramount to the success of our business. The primary impact of the new GDPR laws will change the way we collect, store and process user data.
When using a Hilsden Digital contact form, emailing us or calling us, we may collect the following articles of information:
We are reviewing our procedures to ensure they cover all the rights you have as an individual when interacting with Hilsden Digital (as a paying client or as a prospective visitor). Our review of existing procedures includes how we delete personal data, how we provide data electronically and in other commonly used formats (e.g. Microsoft Word or Google Docs).
Hilsden Digital will comply with all information access requests from clients, people who have emailed us or those wishing to use our services in the future.
Hilsden Digital will take steps to improve how we collect user consent on our website. Our contact forms will eventually contain a line of text which reads 'By using this contact form you give your consent for Hilsden Digital to contact you using the details provided.' When you contact us is to provide the user with a response to their enquiry and will not be used or added to any marketing lists. We will never automatically opt user enquiries into mailing lists, nor do we currently do this in our practices. In the future, should we start marketing practices that require your consent to opt in we will ensure we operate using an unchecked box and consent notification to gather users express permission to ensure that there is no confusion as being clear and transparent is essential to us. When we carry out work for clients, we now provide them with a privacy and rights document explaining the information we collect, their rights and how they can go about changing, updating or having their information removed from our systems.
Hilsden Digital does not currently offer services to children or minors. We have, however, made it our duty of care to research and kept ourselves informed regarding the practices of gaining consent when a user may be a young adult or child.
If our records of your information are ever breached, Hilsden Digital will notify you of any such breaches along with information regarding what steps we're taking to secure your data.
We will inform you of changes that may affect you when we deploy new technologies or software. Deploying new technology includes instances where we start using new marketing or analytics platforms to optimise your website's performance or where a profiling operation is likely to affect individuals significantly; or where there is processing on a large scale of the individual categories of your data.
While Hilsden Digital remains a small business, we still believe it necessary to keep our clients informed about their rights with regards to data we process on their behalf to carry out services. As such, we're designating a data protection officer.
Hilsden Digital does not currently operate outside of the UK. If a time comes where we expand our operations to an EU-state, we will seek out a lead data protection supervisory authority and provide documentation so you can find out which authority it is and how you can contact them. We will also make changes to the way we process data and ensure that you get informed as to how this process is carried out by the lead data protection supervisory authority we choose to elect.